PROGRAMA DE COACHING QUATRE

GENERAL MANAGER / SITE MANAGER - SÃO PAULO_ BRAZIL

Our client is a multinational company, looking for talented world class executives.
Resumes in ENGLISH must  be sent to danielavidigal@quatre.com.br

Report to:            Board of directors

Working Location:    Brazil

Qualifications:

1. B.S. or M.S. degree in engineering or manufacturing, with MBA a strong plus.
2. Good relationship with local government.
3. At least 12 years of working experience in engineering machine industry.
4. Experience with production/manufacturing, purchasing, engineering and quality assurance.
5. Strong communication and people skills. Able to work effectively with various people within and outside the organization to achieve the business goals.
6. Good command of English.
7. Strong execution ability and skills with proven track of records to achieve business or project goals on time and within budget by effectively organizing and working with the available resources.

Key Responsibilities:

1. Perform the full P&L functions to achieve the revenue and profit growth.
2. Coordinate Operating, Manufacturing, Engineering, Information Technology, Human Resources, Lean, Accounting, Planning, Sales/Marketing, and New Product development functions to ensure operational efficiency and economy.
3. Business strategies and senior management for long-term business development in Brazil
4. Develop company culture that reflects the key values of company.

IT POSITIONS - Multinational Company

Resumes with salary expectation must be sent to rh@quatre.com.br

Service Desk Analyst– Helpdesk agent

Experience Summary	3+ years of experience in Information Technology industry
Background	As a Service Desk analyst, has successfully delivered service support to business users for achieving customer satisfaction. Excellent communication skills. Has understanding of windows operating system, desktop application like MSOffice, Adobe, internet explorer etc. Works with different technical teams to ensure end to end resolution for all IT related issues faced by them on a daily basis. Responsibilities handled as a Service Desk analyst : Receive initial call for L1 support Register all calls from Authorized Affiliates and End users Is able to identify the cause of the reported issue Track to completion of the resolution of all incidents Knowledge management Training new folks Contact End users to provide status and/or resolution of incident
Expertise	Delivery of IT solutions to exceed customer expectations Excellent IT skills, customer care and soft skills
Education	Graduate in science Basic knowledge of ITIL for Service Desk and Incident Management process

Service Desk Team Lead (TA) – Shift Lead

Experience Summary	4+ years of experience in I.T. Infrastructure Management Services
Background	Client-focused, skilled in creating value for the customer. As a Service Desk Team Lead, has successfully managed and delivered service support to achieve service level targets and achieve customer satisfaction. Excellent communication and leadership skills. And works with customers to create an environment of mutual trust with clients through transparency and by focusing on customer’s key success factors. Responsibilities handled as a Team Lead : Take ownership of the developed processes Reporting activities Escalation handling Knowledge management Training new folks Coordinate between Service Desk and Escalation partners
Expertise	Delivery of ITSM solutions to exceed customer expectations Program Management of Initiatives for Quality & Productivity Improvements
Education	Bachelor’s degree in Computer Science ITIL qualified for Service Desk and Incident Management process

Remote Desktop Remediation – Technical Analyst

Experience Summary	He has over 5+ years of experience in the IT industry. Involved in migration and upgrade of Windows NT to  Windows 2000 domain model and MS Exchange 5.5 to  MS Exchange 2000 messaging system. Has hand on experience in operating System hardening and implementing Security policy in windows 2000 Servers. Has been Involved in installing and configuring  DHCP, DNS, MS SQL 2000, IIS, ISS, and ADS.
Relevant Project Experience	•          Design, installation, support and administration of enterprise Windows NT, Windows 2000, providing technical support, troubleshooting, maintaining and monitoring of Windows NT and Windows 2000 network. •           Implemented SMS 3.0 and Integrated MDT 10 with SCCM 2007 •           Installed and Configuration of Altiris Image deployment and Desktop Management activities. •          Analyze the Windows network performance, finding out the bottlenecks, and providing suitable recommendations.
Expertise	Operating Systems : Windows 2000 ,Windows NT, Windows9.x,XP, Win-7 Protocols                :TCP/IP, FTP, HTTP, HTTPS,POP3, SMTP, IMAP4 and LDAP RDBMS                 : MS SQL Server 7.0 and 2000 Routers                              : Cisco 2500, 4000 Security Tool          : Internet System Scanner, 4CLogmanger, PKI,SSL,PGP. VDI Environment    : Citrix agent Thin-client Management.
Education	Degree in Master of Computer Application

Software Engineer POSITION - São Paulo , Brasil

Multinational company hiring.
Please send Resume in English  to: profissional@quatre.com.br
Your salary  expectation  must be informed and will be considered by the company.

Software Engineer

Responsibility:

1、 Communicate with customers and conduct customers' requirements;

2、 Accomplish application software development based on customers' requirements;

3、 In charge of software general integration, test and delivery;

4、 Provide supports to customer, partners and factory;

5、 Coordinate resources to solve the problems encountered in software developing process;

6、 Have periodical tasks report;

Requirements:

1. Bachelor degree, over 3 years work experience, priority in STB related areas work

  experience;

2. Proficiency in C and C++, major programming language;

3. Be familiar with embedded operation systems and Linux systems, and be skilled in

solving

  technical problems;

4. Be familiar with STB or Consumer electronics products application design;

5. Strong communication ability in English and Portuguese ( or Spanish );

6. Strong ability to learn, team work spirit;